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Customer Service Agent

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Customer Service Agent

Orchard Retail Group · Nigeria · Posted 4 weeks ago


About Orchard Retail Group

Orchard Retail Group runs 14 supermarkets and a fast-growing online store in Lagos and Abuja.

About the role

Answer customers by chat, email, and phone, and solve their problems.

What you will do

  • Reply to customers quickly and kindly.
  • Track orders and fix delivery issues.
  • Log feedback for the team.

What you bring

  • Clear written English.
  • Patient and organised.
  • Shift work, including weekends.

Why Orchard Retail Group

Orchard Retail Group runs 14 supermarkets and a fast-growing online store in Lagos and Abuja.. You will join a team that values clear communication and fair, transparent hiring.

Skills

  • Customer service
  • Zendesk
  • Writing
  • Problem solving
Category
Customer Support
Job type
Full-time
Work mode
Remote
Experience level
Entry level
Location
Nigeria
Salary
₦150,000 to ₦250,000 per month

Company details

Orchard Retail Group

Lagos, Nigeria

Open roles
4
Total Hires
0
Industry
Retail
Team size
201-500 people

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Customer Service Agent at Orchard Retail Group | Job Central